JobTorq / Work order management

THE PLAN CHANGES.
KEEP THE JOB TOGETHER.

Scheduling gets the job into the diary. JobTorq keeps the crew, scope, tasks and updates with it as the work unfolds.

WHEN THE DIARY ISN’T ENOUGH

Stop reconstructing the job from messages.

A calendar entry can tell you where to be. It rarely tells you which task changed, where the latest photos went or whether somebody picked up the extra work. Those details end up in calls, texts and personal notebooks.

Give each work order a shared record: customer and site, assigned people, due date, expected duration, tasks, files and notes. Staff can add timestamped updates without needing permission to edit the whole job.

Work ordersIllustrative view
28 September – 2 OctoberScheduling on
WORK ORDER
MON 28
TUE 29
WED 30
THU 01
FRI 02
Pump station serviceWO-0001048
3 people · In progress Safety Torq ✓
Generator inspectionWO-0001053
Assigned
Filter replacementWO-0001059
Awaiting assignment
A job has a duration, a crew and a safety record.
Your schedule should show all three.

A schedule you can
actually work with.

See the work that still needs doing

View incomplete jobs across the calendar or list. Filter by status and one or more assigned people to focus on the jobs you need to organise.

Make room for the real duration

Calendar bars span the expected work period. Explicit start and finish dates take precedence, so a multi-day job is visible as multi-day work.

Move dates deliberately

Enable scheduling before dragging a job. Shift its due date or its defined start and finish dates. Use fullscreen when you need more of the calendar in view.

THE HANDOVER MATTERS

Leave the next person
something useful.

A job note is more useful beside the job than buried in a group chat. Add the observation, photo or file while it is relevant. Subscribers receive in-app updates, giving them a route back to the actual record.

Prepare a Safety Torq from the same work order and include the assets being used. A recent Safety Torq indicator on the job helps make the safety activity visible without opening every card.

WO-0001048 · Job notesExample
JL
Jamie Lee Today · 10:42 am

Replacement seal required. Photo attached for the office to confirm the part before tomorrow’s visit.

↗ Pump-seal.jpg
Subscribed people notified in the app

Useful to know

A few practical
questions.

Can more than one person be assigned to a job?

Yes. Users with assignment permission can assign one or more workers. Jobs start in Awaiting assignment so unallocated work is visible.

Can the crew add notes without editing the work order?

Yes. Notes have their own workflow and can include attachments. This lets people contribute updates while the core job details remain read-only.

Can a job run for several days or weeks?

Yes. Expected duration can cover hours through weeks. The calendar uses that duration, or the explicit start and finish dates where both have been supplied.

Put the safety record
beside the work.

Explore Safety Torq